I have now had the machine for 2 wks and I just love it. I am glad that I had the white glove setup as it would of been to much for me.
It is so quiet and the programs are great. I do wish that the rollers for moving it were a little better since it's on carpet and the two men who put it together commented about that also as they lifted it to where I wanted it to sit, but that is really all the complaint I have. Price was great and I even got the special on the bike also, so now have two machines to use.
Shipped quickly and very good value. This is the 2nd time I have ordered from Xterra and have been very pleased. We now have a Xterra 6.6 treadmill and 5.4 Xterra elliptical. Wife and I are very happy!*****
The item arrived right on time and was packaged well. Highly recommend Xterra elliptical machines and hope everyone has the same positive customer service that I had. Only problem was getting upstairs on my own…. This thing is very heavy!
This elliptical, 5.4 Xterra, was great quality, only complaint was in packaging. The box was very heavy and appeared some of the cardboard box had collapsed. However, all the little pieces were packaged in their own package within the box. Great job…. We love this machine and the whole family use it
Package arrived in good shape. All pieces were included. I put it together myself in under an hour, although I have a little trouble with the arm pieces. The nice folks at Xterra were able to guide me over the phone for a correction of what I had been doing wrong.
Great customer service!!! Handled defective product due from poor handling by the carrier in a timely, courteous and professional manner without hesitation I have nothing but praise for Xterra Fitness products.