All shipments require a customer signature upon delivery. The shipping company will call before attempting to deliver your machine. A total of three attempts will be made to contact you. After three attempts have been made the shipping company will make arrangements to return your machine to our warehouse. Return shipping and a 20% restocking fee may apply. If you request a reconsignment to have your machine delivered to a different address than originally specified on the order a $100 reconsignment charge will apply.
Delivery is available to the 48 contiguous US states only
Complete Delivery Services
BASIC: Delivery includes appointment with a 4 hour window. 30 minute pre-call. Delivered curbside with a lift-gate. Expected arrival: 1-2 weeks
Threshold: Delivered by 2 men at an appointed time. Delivery includes appointment with a 4 hour window, 30 minute pre-call, delivered inside the first enclosure of the home. (e.g., garage or front door) Expected arrival: 1-2 weeks
White Glove: Delivered by 2 men at an appointed time. Delivery includes appointment with a 4 hour window, 30 minute pre-call, delivered to the room of choice, unpack, assembly, and debris removal (includes 2 flights of stairs) Expected arrival: 2-4 weeks
After an item has been shipped from our warehouse, the shipping service cannot be upgraded.